Thursday, November 17, 2011

Printing directions and maps from www.mapquest.com

Lots of patrons are using www.mapquest.com to look for directions to get their final destinies at May Library. Not only at this library they have asked me about how they could print the directions they would need, but also at the libraries I have been subbing.

When they get the directions to go from one place to other, also they want to print them, it means written directions and the plan. But they always try to use the following processes which do not work:

1) "File, Print Preview or Print" (located in the left and upper side of the screen): which do not work well because this process prints the first page, not getting the complete written directions and the plan.

2) Printer drawing between "Read mail" (envelope drawing) and "Page" (word) (located in the right and upper part of the screen): which do not work well either because it prints the first page and it does not print the plan either.

3) Do not right click with the mouse on the directions and choose "Print" or "Print preview": it will not work work again cause it prints the first page only, not getting the complete written directions and the plan.

Solution: you should suggest the patron to click in the printer drawing/icon which has also the "Print" word on the button and also it is located on the plan (right and upper part of it), next to "Send".

Thanks and ALWAYS ENJOY LIFE IN ALL WAYS!.

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